Shipping Policy

At Flexwearhub, we are committed to providing a seamless, reliable, and transparent shipping experience. This Shipping Policy outlines our processing procedures, delivery timelines, shipping fees, and other important information regarding the shipment of your order.

By placing an order through our website, you acknowledge and agree to the terms outlined below.

1. Shipping Destinations

At this time, Flexwearhub ships exclusively within the United States. We currently do not offer international shipping, deliveries to U.S. territories, or shipments to APO/FPO addresses.

2. Order Processing, Cut-Off Time & Delivery Timeframes

To ensure efficient order fulfillment and accurate delivery expectations, please review the processing and shipping schedule below.

All timeframes are measured in business days, Monday through Friday, excluding federal holidays.

Processing & Shipping Schedule

Destination	Shipping Carrier	Order Cut-Off Time	Handling Time	Transit Time	Shipping Cost
United States	USPS / UPS / FedEx	5:00 PM EST	1 Business Day	2–4 Business Days	$6.99 Flat Rate

Delivery estimates are provided in good faith and may occasionally be affected by circumstances outside our control, including carrier delays, severe weather, peak shipping seasons, or other unforeseen events.

3. Shipping Fees

We believe in keeping shipping costs simple and transparent. All orders shipped within the United States are subject to a flat-rate shipping fee of $6.99.

The shipping fee will be clearly displayed during checkout before payment is completed. No hidden shipping charges or additional handling fees will be added after purchase.

4. Delivery Services & Order Tracking

To ensure dependable delivery and package security, we partner with trusted national carriers, including USPS, UPS, and FedEx.

Once your order has been processed and dispatched, you will receive a Shipping Confirmation Email containing your tracking number, carrier information, and a direct tracking link.

Tracking information may require up to 24 hours to become active within the carrier’s system after the shipment notification has been sent.

5. Shipping Address Accuracy & Modifications

Customers are responsible for providing complete and accurate shipping information at checkout. Because orders are processed quickly, requests to modify a shipping address must be submitted as soon as possible after placing an order.

If you need to update your shipping address, please contact us immediately at support@flexwearhub.shop.

• Address changes can only be accommodated before the order has been transferred to the shipping carrier.
• Once a package has entered transit, we are unable to reroute, redirect, or modify the delivery address.
• Flexwearhub is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

6. Damaged, Lost, or Missing Shipments

Damaged Packages

If your order arrives damaged, please contact us promptly and provide clear photographs of the damaged item, photographs of the shipping packaging, and your order number. Our support team will review the information and work toward an appropriate resolution as quickly as possible.

Lost or Missing Packages

If tracking information indicates that your package has been delivered but you have not received it, we recommend checking around your property, verifying with household members or neighbors, and contacting your local carrier office for additional delivery details.

If the package remains missing after completing these steps, please contact our customer support team. We will assist you in initiating an investigation with the shipping carrier when applicable.

7. Delivery Delays

While we strive to meet all estimated delivery timelines, occasional delays may occur due to circumstances beyond our control, including severe weather, natural disasters, transportation disruptions, carrier operational delays, peak holiday shipping periods, public emergencies, or governmental restrictions.

In such situations, we appreciate your patience and understanding. Our team will make every effort to provide updated information whenever available.

8. Customer Support

If you have any questions regarding shipping, tracking, delivery status, or any aspect of this Shipping Policy, our customer support team is available to assist you.

We are committed to providing prompt assistance and aim to respond to all customer inquiries within one business day whenever possible.